We have the best customers
bearing in mind that what is written below is from a customer about as far away from London as it is possible to get in Invercargill, New Zealand who has the dubious distinction of being the only customer to have…
Category Uncategorized
there are many ‘how-to’ videos, articles, etc to come, however…
our current website is a steaming pile of you know what – if i was English I would probably just refer to it as ‘limited’, but there you go anyway, in parallel with building physical stuff we are also scratching…
Lots more good news
more machines heading out today – i’m booking them into DHL right now will add specifics after the work is done so those waiting know what is arriving & when wilm – you’ll be pleased to know your machine is…
No leaks! No damage!
OK, its a laughably small sample size in the grand scheme of things, but all of the machines we sent on Friday have been plugged in & set up by their owners and there is no damage or leaks. With…
T-shaped Allen/hex keys
A customer suggested to me in language plain that the 4mm ‘L-shaped’ metal hex key we include with the L1 isn’t really in keeping with the machine. Well, its true i suppose, however the cheap & cheerful ‘L-shaped’ steel hex…
If. If only!
If only LONDINIUM I was priced around GBP5000 plus tax it would have been dismissed as a rich man’s toy and the resellers would not have become bent out of shape, knowing that we would shift very few units (we…
To the customers who ordered L1 way back in December
Barring disaster we will ship your machines on Monday. I don’t doubt you are feeling a bit miffed that machines shipped today that were ordered after yours. We didn’t single you out for special treatment, it is simply that within…
oh no, you don’t always get what you wa-ant
ugh! its been a frustrating week operationally, but that’s what you sign up for when you make things – there are so many little pieces in the puzzle & only one needs to go missing and you’re stuffed anyway, we…
How to fit the top half of the group to the lower half when your L1 arrives
As a result of the changes we are making to the way in which the machine is packed for shipping we didn’t ship any machines yesterday (20th February) Unfortunately when you change a process lots of small, behind the scenes,…
L1: no machines shipped today
…because – we are awaiting the hex keys – expected tomorrow (a local supplier) that’s OK by me, I think this change is going to drastically reduce the number of machines that arrive at destination with leaks at fittings/joints