To the customers who ordered L1 way back in December

Barring disaster we will ship your machines on Monday. I don’t doubt you are feeling a bit miffed that machines shipped today that were ordered after yours. We didn’t single you out for special treatment, it is simply that within the production batch it breaks into sub-batches, based on specification

For example, no 110V machines shipped today – its just the way the cards fell. Be assured that we have not run out of parts or struck some kind of issue. Monday should see all the machines that were ordered in 2012 shipped – a milestone that we are every bit as keen to achieve as you are to receive your machine

A high proportion of the machines that shipped today were UK machines, which is helpful for us as on Monday we will have feedback on how the new packaging has fared. We hope that we have significantly improved the odds of your machine arriving leak free – we look forward to hearing from you on Monday