As a result of the changes we are making to the way in which the machine is packed for shipping we didn’t ship any machines yesterday (20th February)
Unfortunately when you change a process lots of small, behind the scenes, details also have to change. It is these small details that are arresting our progress. I expect that we will be able to ship some machines today if everything goes to plan
Some of you are obviously keen to know when your machine will ship. As soon as I have any specific shipping information I will publish it
At the same time I think the changes we are making are worth waiting for – they are not cosmetic details, but rather evidence of our commitment to continuously improve your customer experience