there is NOTHING on LONDINIUM I that you (if you are mechanically inclined) or a competent household plumber can not fix
there is no need for an espresso machine technician
in system terms LONDINIUM I is just a boiler with an immersion element and a shiny wrapper over the top
we express ship your parts with DHL and you will receive them within 5 working days wherever you are in the world
you can then fix LONDINIUM I in your own kitchen at a time that suits you without the risk of LONDINIUM I being damaged, which invariably occurs if you send it away to be repaired, even if its just across town as the original packaging has long gone
we are also on hand to offer remote technical guidance via Skype video link
just another reason why lever espresso machines are simply better
go back to the future with LONDINIUM I
*thermal stability assured via a 7Kg brass group and a trick thermosiphon, or your money back.