From Australia;
‘Also earlier on they mentioned in the blog that they designed the top so that you can’t put cups on it to warm them up. Not sure about their reasoning, but they suggest the it warms up quick, and that people will just turn on, and use, and turn off. But then later start talking about temperature stable groups. Seems a bit inconsistant. Anyway, I like having my cups up on the top warming up.’
Nothing inconsistent here, but apologies if we have been ambiguous
First, the cup rail didn’t look that great. Secondly cup rails are vulnerable to shipping damage in our experience.
The trouble is it often doesn’t just bend the wire, where the wire mounts to the body of the machine often results in buckling/other damage to the body which can only be fixed by shipping a replacement shell. This is the stuff of nightmares in terms of global after sales support so we ditched it.
We will deliver a thermally stable group, that is a central premise of the machine.
The point we tried to make in an earlier post is a lot of people seem to only have their machine on for a few minutes each day before work, in which case your cups aren’t going to warm up on top in time. Instead we have given you a hot water port – half fill the cups with hot water, count to 10, a quick wipe, et voila you’ve got your hot cups.
For Londinium I owners who leave the machine on all day, like ourselves, you can sit cups on top if you wish but it won’t have a rail around the top to prevent them being knocked off. At the front, immediately above the boiler the top of the machine gets warm enough to warm cups, but not in the 15-20 minute window that most people have their machine on for as they rush to work.
I hope that has removed the ambiguity